All Xbox digital codes are 25 characters long, include both numbers and letters, and are formatted in five blocks of five characters xxxxx-xxxxx-xxxxx-xxxxx-xxxxx. Be sure you have entered all 25 digits correctly. For more info on how to redeem Xbox digital codes, see:. How to redeem gift cards and codes. You need to be signed in to the Microsoft account for the person who is trying to use the code. If the code was purchased through a different account for instance, as a gift , be sure to sign in using the account for the person redeeming the code the one that received the gift.
You can only use some digital codes in specific regions. Confirm that your account region matches the region where you purchased the digital code. Sign in to your account. Need help signing in? To sign in, you must provide your Microsoft account email address and password. For more information, see:. View and manage your subscriptions on Xbox. Collapse all Topics. From the Home screen, select and open the Store app.
From that menu, select Redeem. Enter the character code, and then follow the prompts. How to redeem a code from a web browser. From a web browser, go to redeem. Enter the character code, then follow the prompts. How to redeem a code on an iOS or Android mobile device. Make sure you are signed in with the account you want to redeem the code with!
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